Shipping policy
Shipping Policy
Processing Time All orders are made to order and processed within 2–7 business days before shipping. Processing times may vary during peak seasons or holidays.
Shipping Times Once your order has been fulfilled, estimated delivery times are:
- United States: 5–10 business days
- Canada: 7– 21 business days
- Mexico: 7– 21 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or other circumstances outside our control.
Shipping Carriers Orders are fulfilled and shipped by our print-on-demand partners (Printful and Zendrop). Carriers may include USPS, UPS, FedEx, or DHL depending on your location and the items ordered.
Tracking Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Customs & Duties (Canada & Mexico) International orders may be subject to customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the customer. Penniverse Co. is not responsible for delays caused by customs.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us within 30 days of the estimated delivery date. We will work with our fulfillment partners to resolve the issue.
Contact Us For shipping questions, please reach out to us at info@penniverseco.com